A colleague’s phone call or the elevator door opening is all it takes to interrupt deep work. On average 4% of an employee’s workday is wasted on conversational distractions alone. Take a company with 100 employees and an average employee salary of $50,000, your business could be losing $200,000 a year in productivity*.
Cambridge Sound Masking by Biamp adds a low-level, unobtrusive background sound to an environment to mask the impact of other sounds that may be distracting, helping your employees stay productive for longer.
* Cambridge Sound Management. “The Cost of Noise in the Workplace.” https://www.csmqt.com (accessed 2025)
Today's open-plan office layouts and meeting rooms with glass walls have created an alarming privacy problem in the workplace. Closing the door to an office or conference room no longer guarantees speech privacy.
Cambridge Sound Masking by Biamp protects sensitive information from being overheard. Through the emission of low-level background sounds, conversations are less intelligible to others who might be in earshot.
Sound masking is often referred to as “white noise”, however, unlike white noise, sound masking is specifically engineered to match the frequencies of human speech so the sounds emitted fade into the background “hum” of a workplace while simultaneously making speech more difficult to hear and understand.
Scientists have studied how our brains hear different sounds and found the optimal level and frequency for background noise to block out conversations effectively. This sound is then played through loudspeakers placed throughout an office reducing how easy it is to understand conversations happening in the background.
Sound masking supports WELL Building accreditation by enhancing acoustic comfort under Feature 79: Sound Masking, which recognises professionally installed systems that improve speech privacy and minimise distractions.
Cambridge Sound Masking by Biamp does not cancel sound or eliminate all speech noise in an environment; it simply reduces how far away conversations can be heard. You still hear the conversation but because you can't understand it, it doesn't distract you.
Different areas of your office have different needs—what works in an open-plan space might be too much for a private office. With zoning and control features, you can easily tailor sound levels to suit each space, helping reduce distractions in busy areas while maintaining comfort and privacy in quieter ones.
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Request a free sound masking demo and hear how Cambridge Sound Masking by Biamp can create a more focused, confidential workspace.